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Binoculars & Spotting Scopes
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Zeiss
How long should Zeiss service take?
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<blockquote data-quote="jcnguyen09" data-source="post: 4147641" data-attributes="member: 154035"><p>Couple weeks ago, I sent in my SF 8x42 to Germany Zeiss Optics Repair Service for two issues: The now famous "crescent-torch flares" and dust articles appeared on the inside lens of the eye pieces. This is the first time I encountered with Zeiss customer services. So far so good! I can tell Zeiss' response time is in a slow space. The USPS tracking confirmed the delivery in Feb 2nd 2021. But I just received the receipt confirmation email from Zeiss Customer Services this morning after a inquiry phone call to them. Keep my fingers crossed and will see how things turn out at the end.</p></blockquote><p></p>
[QUOTE="jcnguyen09, post: 4147641, member: 154035"] Couple weeks ago, I sent in my SF 8x42 to Germany Zeiss Optics Repair Service for two issues: The now famous "crescent-torch flares" and dust articles appeared on the inside lens of the eye pieces. This is the first time I encountered with Zeiss customer services. So far so good! I can tell Zeiss' response time is in a slow space. The USPS tracking confirmed the delivery in Feb 2nd 2021. But I just received the receipt confirmation email from Zeiss Customer Services this morning after a inquiry phone call to them. Keep my fingers crossed and will see how things turn out at the end. [/QUOTE]
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Binoculars & Spotting Scopes
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Zeiss
How long should Zeiss service take?
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