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Issue with SLC 15x56 HD lenses/coatings (1 Viewer)

jaymann

Well-known member
Jayman
In my many years of experience, you take the cake with your level of bitching. I am thinking they have had enough
with types like you. :poop:
I suppose you could take this up to a higher level........:unsure:

Jerry
Not sure how old you are but your upbringing is showing the more you open your mouth, just stay away from this thread if you have nothing to contribute.
 

jaymann

Well-known member
Today I spoke to Del and after 25 mins of argument, he agreed to look at the binoculars again. But his attitude was not acceptable. He said dust is normal inside the lens and we all know its BS and just excuse for not accepting quality control issues at SONA. But if this issue is not resolved then I will reach out to his senior.
 

ORKen

Member
United States
The OP is so convinced that everyone wants to hear about his problems that he has posted his “nightmare” on at least one hunting forum. The results there are similar, some sympathy, some criticism, then he insults those who don’t agree with him. Many there agreed that they would not want him as a customer.
 

jaymann

Well-known member
The OP is so convinced that everyone wants to hear about his problems that he has posted his “nightmare” on at least one hunting forum. The results there are similar, some sympathy, some criticism, then he insults those who don’t agree with him. Many there agreed that they would not want him as a customer.
Sir you are wrong. Just like here some trolls attacked me and I replied. Not looking for anything but other people's experience and share mine. With time more people who had issues will come forward like another thread started one day after mine.
 

jaymann

Well-known member
We hear quite a lot about "buyer's regret".

Surely there must be such a thing as "seller's regret".
I saw your useless comments on other posts too. Please contribute about how was your experience with service otherwise you don't need to say anything.
 

ORKen

Member
United States
Sir you are wrong. Just like here some trolls attacked me and I replied. Not looking for anything but other people's experience and share mine. With time more people who had issues will come forward like another thread started one day after mine.
Kinda seems like you're trolling. Here are your responses to those on another forum who were critical;

thanks for your lame contribution

thanks for your valuable comment

you have earned the most stupid comment award. Do you want chocolate? Do you have anything intelligent to add or you just just waste people’s time?

i am just a busy person with a lot of hobbies. I did not get time to use a lot of optics i had that why i have sold around $6k of optics in last two months.

Do you even have a passport? Another dimwit troll.

I am Aerospace Engineer (Masters), with mechanical and materials major, I know a thing a two about how costs are calculated. Roughly, 2/3 of the product price is charged for advertisement and future warranty repairs and profit.
So if swarovski charges $1300ish in case of SLC 15x56 upfront for above reasons then they better provide required repairs.
 

jaymann

Well-known member
Kinda seems like you're trolling. Here are your responses to those on another forum who were critical;

thanks for your lame contribution

thanks for your valuable comment

you have earned the most stupid comment award. Do you want chocolate? Do you have anything intelligent to add or you just just waste people’s time?

i am just a busy person with a lot of hobbies. I did not get time to use a lot of optics i had that why i have sold around $6k of optics in last two months.

Do you even have a passport? Another dimwit troll.

I am Aerospace Engineer (Masters), with mechanical and materials major, I know a thing a two about how costs are calculated. Roughly, 2/3 of the product price is charged for advertisement and future warranty repairs and profit.
So if swarovski charges $1300ish in case of SLC 15x56 upfront for above reasons then they better provide required repairs.
Can you post other people's comment too? to whom I replied. What your doing here is again showing only my comments, making me look bad and attacking me! If you have nothing to contribute to the topic then you don't need to participate!
 

jaymann

Well-known member
Found picture of the thread which was sticking inside of the lens on EL 8.5x42 when it came back after cleaning last year.
 

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jaymann

Well-known member
More people reported issues with brand new binocular. Scratches on the inside of lenses and rubber armor issues.
 

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Troubador

Moderator
Staff member
Supporter
To whom it may concern: impolite and insulting language is not acceptable on Birdforum. Lets keep our conversations civil and friendly.

Lee
MODERATOR
 

Pileatus

"Experientia Docet”
United States
Swarovski performed flawless service on our 8.5X42 SV and 8X32 SV. Each was returned in mint condition. One of my favorites is a used 7X42 SLC (pre-neu) that Swarovski refurbished and upgraded before I purchased it. They get my vote for top-notch service.
 

jaymann

Well-known member
New lens installed on my SLCs looks like this when it fogs up!
 

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jaymann

Well-known member
Update 6/9/2021:
I received my binoculars back the 2nd time. This time I was dealing with Ellen who communicated via emails. on close inspection the binoculars look way better than last time BUT there is still dust in the lenses along the edges and now the finish wore off the back metal rings in the front which occasionally causes reflections when looked directly at them. I am not sure if those reflections will cause any issue in the view. Can anyone chime in? I am not sending them back as i don't think the repair team can do any better.
 

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