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Nikon SE eyecups--a lesson in pathetic Nikon customer support
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<blockquote data-quote="Kevin Conville" data-source="post: 1273863" data-attributes="member: 63161"><p>Reading all this has me thinking of Nikon with a raised eyebrow.</p><p></p><p>I recently went through a frustrating experience trying to buy a new ED50 WITHOUT the zoom EP. Can't be done. I finally found a used one but got me to thinking about the way Nikon does business. </p><p></p><p>Now I read this thread and it also indicates Nikon being unresponsive to their customers.</p><p></p><p><span style="color: DarkSlateGray">Jonathan B-</span></p><p><span style="color: DarkSlateGray">"Nikon expects us to get excited about their new EDG, yet they cannot provide a crucial part for a binocular that they STILL FEATURE AS A CURRENT PRODUCT ON THEIR WEBSITE."</span></p><p></p><p>Good point. Two things to be said here...</p><p>When Swaro (and others) do customer service so well, why bark up the Nikon tree? Good luck with your EDGs.</p><p>And, it goes to what I've been saying for years that there's a lot more to a great field/birding bino than just it's optical performance and the constant dwelling on the nuances of the view is, to a degree, a distraction.</p></blockquote><p></p>
[QUOTE="Kevin Conville, post: 1273863, member: 63161"] Reading all this has me thinking of Nikon with a raised eyebrow. I recently went through a frustrating experience trying to buy a new ED50 WITHOUT the zoom EP. Can't be done. I finally found a used one but got me to thinking about the way Nikon does business. Now I read this thread and it also indicates Nikon being unresponsive to their customers. [COLOR="DarkSlateGray"]Jonathan B- "Nikon expects us to get excited about their new EDG, yet they cannot provide a crucial part for a binocular that they STILL FEATURE AS A CURRENT PRODUCT ON THEIR WEBSITE."[/COLOR] Good point. Two things to be said here... When Swaro (and others) do customer service so well, why bark up the Nikon tree? Good luck with your EDGs. And, it goes to what I've been saying for years that there's a lot more to a great field/birding bino than just it's optical performance and the constant dwelling on the nuances of the view is, to a degree, a distraction. [/QUOTE]
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Nikon SE eyecups--a lesson in pathetic Nikon customer support
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