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Message: <blockquote data-quote="Kevin Conville" data-source="post: 1273990" data-attributes="member: 63161">Ed-"I don't know why there is so much resistance to using the No-Fault "lifetime warranty" that Nikon owners paid for in the purchase price. I've used it several times in the past, and will in the future as needed. So far, no problems. Perhaps the company makes a distinction between making a needed repair vs. selling cosmetic upgrades. That would explain it. Until they don't meet the warranty, this is probably just a pig in a poke."I can't speak as to how Nikon would handle the eyecup issue if the bins are sent in under warranty, but I do have a few observations...IF Nikon has the eyecups to replace them if sent in, why are they unavailable otherwise? This also seems like taking the mountain to Muhamhed. Doesn't it make more sense to put a couple of eyecups in the mail to your customer rather than the commotion of sending binos in and the subsequent return shipping?And, is any of this worth the ill will it is causing? Also, everyone is not keen with the prospect of sending their bins away especially for such a (relatively) minor issue. Anyway you analyze it, it doesn't strike me as good customer service. From your comments, it seems like Swift knows how to do it.</blockquote>