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Message: <blockquote data-quote="CliveP" data-source="post: 3328204" data-attributes="member: 85835">Distinct lack of thanking Opticron previously or have I perceived that correctly?I love how you perceive your opening shot above as being civil, calm and rational.You even opened another thread dedicated to excluding Opticron in suggestions for a new bin. At least there you edited out your disgust with Opticron in the opening post. Isn't that very convenient now or possibly quite mischievous? However, why is it that Opticron did not offer to collect the 2nd faulty bin repair (provided that it is actually faulty?) and send a NEW Explorer replacement at their cost. Surely Opticron could have thoroughly checked that the new Explorer bin was fully working and then Paul could have had no possible objection (well maybe that's being a bit optimistic) but two useless repairs would seem to indicate that there is a problem in the repairs dept.Surely this would have cost Opticron the same or less than offering the upgrade? In perhaps trying to actually do more (or shift narrow fov bins?) they have incurred the displeasure of Paul.Why at this stage did Paul not simply spell out that he would like a New Explorer delivered at Opticrons cost and the 2nd faulty repair one collected?Did Paul suggest this but Opticron said no we will only offer an upgrade?How can something so simple be so confusing? I think my perception is perhaps totally screwed after this |:S||<||^|</blockquote>