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Message: <blockquote data-quote="litebeam" data-source="post: 2457407" data-attributes="member: 96459">This is an old thread obviously, but I wanted to say that I had a stellar experience with Leica's service department.  I sent in a straight televid 62 with debris in the body and a bad focus knob.  I was not the original owner of this scope, and it is non-apo and although very clean, it is dated.I also sent in my Geovid 10x42 bincs for a good cleaning an inspection; they have been loved but well-used.The products were quickly returned...the scope was completely replaced and the geovids were inspected, lubricated, cleaned and had all new rubber cups and caps installed.All of this was "no charge"  goodwill service from Leica.Hell of a company is all I can say!Now if I could find some original televid caps and a stay-on cover! lol...</blockquote>