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Message: <blockquote data-quote="DocSarvis" data-source="post: 3579768" data-attributes="member: 84328">I'm seriously considering the purchase of a Leica Noctivid binocular, but my own prior poor experiences with Leica USA service and the, shall we say "attitude", of the personnel I dealt with at the time are the main stumbling blocks to my purchase! I had bought a new Ultravid 10x42BL from an excellent dealer, Eagle Optics and within a couple years the bino had developed serious focusing problems. I only mentioned the dealer because they offered to take care of sending the binocular to Leica USA for me for warranty repair which I thought was extremely kind of them! They would have handled the entire matter for me, but I figured I was capable of handling my own affairs. Little did I know that by the conclusion of the story,I would look back and wish I had taken them up on the offer. Very long story cut short. After many delays, insults, my reminding Leica I had been an often repeat customer since 1973, they finally replaced the binocular with a new one. During this same period, I had sent Leica USA service a Leitz Trinovid from 1973 for restoration bought new by me with a Lifetime Warranty. This binocular was returned to me in absolutely tragic condition with a bill and the statement that they would not honor the Lifetime Warranty because I had "lived too long".And you might wonder why I might have some concerns about a Leica purchase? My new binoculars since this occurrence have been 2 Zeiss and 1 Swarovski.</blockquote>

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