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Binoculars & Spotting Scopes
Spotting Scopes & tripod/heads
Leica
Poor service from Leica
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<blockquote data-quote="PYRTLE" data-source="post: 1830129" data-attributes="member: 19418"><p>Its not a dilemma really Wheatear - overall, if at the end of the day you are unhappy with the product or the company then most would look elsewhere for their next purchase. Though personally, I believe everyone should have a second chance or an opportunity to put things right. Sometimes this may take time (we are so governed by the McD*n*lds syndrome..... instant, instant, instant!). Even Swarovski has to send back optics to Austria for service. </p><p> The <strong>televid</strong> objective coatings issue was something that manifested several years ago and unfortunately yours seems to be something of a late starter. This problem surely doesn't mean everything from Leica Nature optics is going to be of poor quality?</p><p> May I respectfully suggest that when testing or considering your new binoculars you put aside any negatives. You may find you prefer one of the other brands - if this is the case, then where's the dilemma?</p><p> I use Zeiss, Leica, Nikon and Swarovski optics and have no connection to any make or company mentioned therein. All the very best. P</p></blockquote><p></p>
[QUOTE="PYRTLE, post: 1830129, member: 19418"] Its not a dilemma really Wheatear - overall, if at the end of the day you are unhappy with the product or the company then most would look elsewhere for their next purchase. Though personally, I believe everyone should have a second chance or an opportunity to put things right. Sometimes this may take time (we are so governed by the McD*n*lds syndrome..... instant, instant, instant!). Even Swarovski has to send back optics to Austria for service. The [B]televid[/B] objective coatings issue was something that manifested several years ago and unfortunately yours seems to be something of a late starter. This problem surely doesn't mean everything from Leica Nature optics is going to be of poor quality? May I respectfully suggest that when testing or considering your new binoculars you put aside any negatives. You may find you prefer one of the other brands - if this is the case, then where's the dilemma? I use Zeiss, Leica, Nikon and Swarovski optics and have no connection to any make or company mentioned therein. All the very best. P [/QUOTE]
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Forums
Binoculars & Spotting Scopes
Spotting Scopes & tripod/heads
Leica
Poor service from Leica
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