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Message: <blockquote data-quote="Tero" data-source="post: 1715679" data-attributes="member: 3367">It took a month, they are now back. I presume it is my pair repaired. For some reason they took the neck strap off, it was loose in the case on the way back. I just put it back on.OK, I found a note. They replaced the binoculars. Slight new binocular smell. The discarded ones were OK to use, if one just left the eye cups out, one would only go half way back in.The Bushnell HD compares very favorably in the optics. I really can't tell a difference. Both are 10x.</blockquote>