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Message: <blockquote data-quote="Troubador" data-source="post: 3382835" data-attributes="member: 109211">If this had happened to me in the UK I would have returned it to the retailer as this is who my primary contract would have been with. I would have asked for a replacement and the bin would have been sent by the dealer back to Zeiss UK who would send it back to Germany. Normally I wouldn't expect to hear what had happened to it.If you buy something in the UK that turns out to be not of merchantable quality or not fit for purpose, you take this up from where you bought the item.  Warranties only come into the picture when a fault shows up later.Lee</blockquote>