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Message: <blockquote data-quote="Fireform" data-source="post: 1755894" data-attributes="member: 65457">The web gives a free forum for anyone with a complaint to air it, maybe multiple times in various forums.  For instance, I've been using Leupold scopes on my rifles for three decades and have never experienced a problem or known anyone who did, but to read some websites you'd think they can't be removed from the factory package without disintegrating.  Why?  It's a mystery to me. You'll read more complaints than this in any brand forum.I wouldn't worry about Swarovski.  They have a lot of happy customers, and are among the pacesetters when it comes to taking care of those customers.</blockquote>