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<blockquote data-quote="Sancho" data-source="post: 1899894" data-attributes="member: 27039"><p>Sorry, DonListerino, wasn´t trying to fob off your earlier post. What I mean to say is that replacement of four lenses is a fairly serious repair, and I would expect to be charged for it, in fact I´d expect to be charged a lot more. (I was charged 125 Sterling by Nikon UK for a recollimation, but I´m still a Nikon fan!). The repairs that Swarovski have provided gratis to many users seem to fall more in the category of repairs/replacements of accessories, armouring, focussers etc. I once sent an eyepiece that I´d dropped back for repair, and was charged a very reasonable price for replacement of the ocular that had been chipped, so I don´t think they´re being inconsistent - replacing actual glass is a whole different ball-game to cosmetic repairs or rubber/plastic parts. (BTW, I have no connection with Swarovski other than as a customer). In any case, when the smoke settles I hope the binos are satisfying. Have a good weekend!</p></blockquote><p></p>
[QUOTE="Sancho, post: 1899894, member: 27039"] Sorry, DonListerino, wasn´t trying to fob off your earlier post. What I mean to say is that replacement of four lenses is a fairly serious repair, and I would expect to be charged for it, in fact I´d expect to be charged a lot more. (I was charged 125 Sterling by Nikon UK for a recollimation, but I´m still a Nikon fan!). The repairs that Swarovski have provided gratis to many users seem to fall more in the category of repairs/replacements of accessories, armouring, focussers etc. I once sent an eyepiece that I´d dropped back for repair, and was charged a very reasonable price for replacement of the ocular that had been chipped, so I don´t think they´re being inconsistent - replacing actual glass is a whole different ball-game to cosmetic repairs or rubber/plastic parts. (BTW, I have no connection with Swarovski other than as a customer). In any case, when the smoke settles I hope the binos are satisfying. Have a good weekend! [/QUOTE]
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