To be quite honest I have never even tried importing direct from the Camera Andy as I always use a card reader (via ZoomBrowser).
Horses for courses but I've always imported images straight from the camera by simply plugging it in (thus saving wear & tear on the battery/card compartment door etc. and associated mechanisms - batteries I can always recharge)
Okay, took me a fair bit of time to get to the bottom of this one. Despite a lot of Googling, finding the problem but no answer, I found the solution by good old trial & error.
So for anyone using ZoomBrowser/CameraWindow DC (basically the SX40 bundled software), and can't import straight from the camera, here's where the problem lies:
Seems a bit daft but CameraWindow DC will not allow importing to network drives or folders associated with the system. I was trying to import to a laptop issued with a partitioned drive. Partitioning commonly involves having ;
Drive 'C', which holds the operating system (Windows) and 'My Documents', 'My Pictures' etc. (which are presumably regarded as a 'system' folders)
Drive 'D' - a data drive.
CameraWindow DC refuses to import to any folder in Drive 'C' that you specify in the Settings>Import tab (including C/My Pictures' which is where you would naturally expect it to go first) . However, if you create a folder on Drive 'D' (ie. 'My Pictures') and direct it to import there, it works just fine!
HTH,
Andy.