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Message: <blockquote data-quote="CliveP" data-source="post: 3291790" data-attributes="member: 85835">I sent Bresser a couple more test emails and with no replies so it does seem that they are ignoring me or closed down for good hopefully.Anyhow I thought wait a minute, this crowd Optixmania sold me the bins as new with no return but since they are NEW they should come with a warranty so I requested an ebay refund although I would accept an exchange for a good one if there were such a thing or possibly a credit on something else.Haven't heard from them yet either so not thinking they are going to play nicely which makes me wonder about the no return with the Bresser but they seem to accept it with other models? Maybe they knew something which is probably that they are rubbish and will most certainly fail.I can only assume with Bresser that they have some major issue with just giving a customer an exchange pair that would work so I have to assume that this wouldn't actually be possible because none of the bins work so they go into quick lets hide mode.They probably just had to many requests for similar problems to mine.So there it is, Bresser. Their motto, "Screw you, it's your problem if you bought some of our junk".Which brings me to the most hilarious part. Bresser actually state a 20 year warranty on their website which is why I bought them. That seems to be extremely misleading if not downright lies.One last thing occurred to me also. How can a company specify No Return when the law here I think says you have so many days to decide if you want to keep something or return it? My reason is it's faultiness otherwise I was actually beginning to find it useful so Bresser could have given me some service and possibly had a good outcome so again I have to assume they knew this wouldn't have been possible or else they are just plain terrible.You can probably tell I don't like Bresser. I bought two other bins on ebay recently and no issue with either whatsoever so I don't go out of my way to complain if there is no problem. I think ebay will recognise that hopefully as I feel very dissatisfied about this whole thing and it's not about the little money I paid. Thankfully I didn't loose more though.</blockquote>

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