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Message: <blockquote data-quote="NDhunter" data-source="post: 1793905" data-attributes="member: 74573">I am thinking returning them through the dealer was a sure reason for a subpar service request.  On a new one, I would have just got a replacement pair from the dealer instead.  When the service is performed for a direct customer does make a much better communication.  You should have surely been wantingto know info. much sooner than you were provided.  Swar. of North Americais top rate as I have seen many others post on optics forums.Here in the U.S.A. service is provided in the country, rather than sending to EuropeJust a few days ago, I had a small item on my EL where I needed a cap, andI e-mailed SONA, and they are just going to mail it out to me.  Now that is customer service!!  <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink    ;)" loading="lazy" data-shortname=";)" />Jerry</blockquote>