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Message: <blockquote data-quote="jan van daalen" data-source="post: 3656017" data-attributes="member: 113800">Leica Customer Support is on the same track on service level as Zeiss is now. They have to if they want to compeed with Swaro's service level. Untill '99 there were IMHO 2 A-brands. Then Swaro launched the EL and both Zeiss and Leica leaned back with the mantra: "We are the best". I think with the HT, SF, NV and GV they are back on track, except for service. I've seen proof that both are much and much better in service and are now of the same level as Swarovski is for ages.I have all the confidence that Leica CS is going to help you if your Trinnie get drawned. It's not a  guarantuee issue but a service issue and all three brands understand that will be the key factor for sales when products are compatible.Jan</blockquote>