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Trouble with Xeno-canto (1 Viewer)

Brett Richards

Well-known member
United Kingdom
Is anyone else having trouble with Xeno-canto? Now when I click on a call or song, nothing happens. To listen to it, I have to click on the musical symbol next to the 3 horizontal lines top right, only sometimes that isn't there. I am on Windows 10.

Any suggestions?

Brett
 

delia todd

If I said the wrong thing it was a Senior Moment
Staff member
Opus Editor
Supporter
Scotland
Hi Brett - are you not getting the little play button to the left of the bird's name, as shown in this screen grab?

(Click to expand it)
 

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THE_FERN

Well-known member
Is anyone else having trouble with Xeno-canto? Now when I click on a call or song, nothing happens. To listen to it, I have to click on the musical symbol next to the 3 horizontal lines top right, only sometimes that isn't there. I am on Windows 10.

Any suggestions?

Brett
[Just to note: this might be something to do with the browser you're using rather than the operating system. You could try another. Also, presume it's possible to hear other sounds from other sources on your machine: it's not that there's a hardware configuration problem, for example]
 

Butty

Well-known member
the little play button to the left of the bird's name
Currently, clicking this does nothing for me using Edge, but works OK (i.e. plays the recording) with Firefox. I'm pretty certain that play button used to worked with both Edge and Firefox - I think!
After opening the recording's own page, the play button on there works ok with both browsers.
(I don't see any '3 horizontal lines top right' in the web page with either browser. Is this a browser control rather than a web-page control?)
All on Win10.
 

DMW

Well-known member
I've been having problems with XC for a while. I wonder whether the volume of recordings is greater than the infrastructure can easily handle. What I have noticed is that if you click the play button once, recordings often don't play. Click the play button again (ie pause), then a third time (ie play) and it works.
 

delia todd

If I said the wrong thing it was a Senior Moment
Staff member
Opus Editor
Supporter
Scotland
I didn't think about it being a browser issue. I'm on Pale Moon and it plays OK for me.

Just tried on Edge, and although the play button is there and appears to be playing the song, I can't hear a thing.
 

delia todd

If I said the wrong thing it was a Senior Moment
Staff member
Opus Editor
Supporter
Scotland
What I have noticed is that if you click the play button once, recordings often don't play. Click the play button again (ie pause), then a third time (ie play) and it works.

Aaaah!!! Well done. Just tried that and it did work
 

THE_FERN

Well-known member
Aaaah!!! Well done. Just tried that and it did work
i think the main problem I have is the arrow ["play"] buttons are so small, esp. on a mobile. So selecting them is physically difficult. There's nothing to stop you playing more than one at once which can be challenging—this happens too because they're so difficult to select.

Bit like the old birdforum [and some aspects of the new]: think slight redesign could work wonders
 

delia todd

If I said the wrong thing it was a Senior Moment
Staff member
Opus Editor
Supporter
Scotland
Mmmm.... that's why I don't browse on my phone and I hate the touch pad thingy on my laptop!

I get on much better with a mouse.
 

pbjosh

missing the neotropics
Switzerland
Mmmm.... that's why I don't browse on my phone and I hate the touch pad thingy on my laptop!

I get on much better with a mouse.

Yes but hard to lug a mouse and desktop computer around with you in the field! I regularly use XC from the field, particularly to investigate regional differences or unknown calls, and the play button is microscopic on a cel phone screen!
 

delia todd

If I said the wrong thing it was a Senior Moment
Staff member
Opus Editor
Supporter
Scotland
Yes but hard to lug a mouse and desktop computer around with you in the field! I regularly use XC from the field, particularly to investigate regional differences or unknown calls, and the play button is microscopic on a cel phone screen!
LOL I don't have a desktop. And I don't take my laptop out with me. I've the Collins app on my phone if I need to check a song. But then I'm not looking for world wide birds.
 

pbjosh

missing the neotropics
Switzerland
I too use Collins, of course, and Sibley's app in the US. They're the two best apps in the birding world, arguably, and even they are missing flight calls and dawn songs for many species!
 

THE_FERN

Well-known member
Mmmm.... that's why I don't browse on my phone and I hate the touch pad thingy on my laptop!

I get on much better with a mouse.
Yes, but good websites are able to detect what platform you're using (desktop, mobile etc) and change their layout accordingly. See for example Wikipedia; if you view it on a phone you have the option to view the desktop version but the default is the mobile version.
 

THE_FERN

Well-known member
I too use Collins, of course, and Sibley's app in the US. They're the two best apps in the birding world, arguably, and even they are missing flight calls and dawn songs for many species!
And/or use scripting to download a library of calls. I use this approach when traveling as there's often no signal (and no good app)
 

pbjosh

missing the neotropics
Switzerland
And/or use scripting to download a library of calls. I use this approach when traveling as there's often no signal (and no good app)

Yeah I always have as full a set of stuff downloaded as possible, and I don't frequently have signal in remote parts of S America, but there are still plenty of occasions when I'm out and about and trying to listen to / download from XC on the cel phone. It is of course not a major issue, but it sure is fiddly :)
 

Butty

Well-known member
There is this, which serves as a (fairly usable, as I recall) phone-app front-end, online and offline, for XC - Android and (ugh) iOS . . .
 

Brett Richards

Well-known member
United Kingdom
I've been having problems with XC for a while. I wonder whether the volume of recordings is greater than the infrastructure can easily handle. What I have noticed is that if you click the play button once, recordings often don't play. Click the play button again (ie pause), then a third time (ie play) and it works.
This works for me as well. Thanks for all the replies.
Brett
 

THE_FERN

Well-known member
There is this, which serves as a (fairly usable, as I recall) phone-app front-end, online and offline, for XC - Android and (ugh) iOS . . .
Yes I have this. In early versions you could download whole avifaunas. I was told that they removed this to reduce traffic to Xeno canto. So now you can only download things one at a time: too slow for me mostly
 

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