With Microsoft dropping support for windows 7, I was forced to buy a PC with windows 10. I was able to install LR 5.7, but when I try to import photos from my Canon 7Dii it refuses to recognize the .CR2 files. Any suggestions?
It turns out that when I checked the version on the W10 PC it was v5.0. I had to contact Adobe support and they remotely installed v5.7.1. I also installed the camera raw update. It now imports correctly. Thanks for the help.