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Windows 7 / Firefox (1 Viewer)

Andy Adcock

Well-known member
Cyprus
I'm having some issues with my computer on which I still run W7 and mainly use Firefox.

Two recent glitches are occuring with no end in sight to either and I don't know which of the above to blame if either.

1. I can't access my e-mail provider through Firfox at all but can on Chrome so that suggests Firefox.

2. Buying some books yesterday and the site (which I use often) will not recognise my bank card number as a valid, rejecting it after the very first digit. Ended up having to make a phone call to buy the books.

Anyone got any idea?
 

njlarsen

Gallery Moderator
Opus Editor
Supporter
Barbados
For the first of these, firefox routinely rejects sites that have insufficient security (for example expired security certificate or use of http instead of HTTPS) if it is a site that demands (or even if it just allows) a login. I have observed that Chrome is less strict with such security issues.

The second can have had a glitch in how they contact the bank for authorization.

Of course, my guesses can be wrong on both accounts
Niels
 

Andy Adcock

Well-known member
Cyprus
For the first of these, firefox routinely rejects sites that have insufficient security (for example expired security certificate or use of http instead of HTTPS) if it is a site that demands (or even if it just allows) a login. I have observed that Chrome is less strict with such security issues.

The second can have had a glitch in how they contact the bank for authorization.

Of course, my guesses can be wrong on both accounts
Niels

Thanks Niels,
I can log in to my account which holds mobile phone and tv cable accounts but e-mail just won't load.

The book company, well I just can't understand what's happening there, nothing to do with contacting the bank I don't think, it never gets that far. From the moment I enter the first digit of 16, it's rejected as an invalid card number?
 

dminor

Registered User
Hi Andy,

I suggest reporting any problems you see with a site working on Chrome and not on Firefox to https://webcompat.com/. There is a group within Mozilla that investigates problems like this and tries to determine if the problem is with Firefox or the site itself. If the latter, they will attempt to contact the site and get them to fix things. I work for Mozilla, but not on web compatibility, so I can't help directly. Thanks for using Firefox!

Dan
 

Andy Adcock

Well-known member
Cyprus
Will do, many thanks Dan.

Edit: Wants me to create an account, can't be arsed mate, very annoying when a simple task requires creation of an account and log-in.

The 'anonymous reporting' action is disabled it says, I will report this issue if that function is reinstated.
 
Last edited:

dminor

Registered User
Will do, many thanks Dan.

Edit: Wants me to create an account, can't be arsed mate, very annoying when a simple task requires creation of an account and log-in.

The 'anonymous reporting' action is disabled it says, I will report this issue if that function is reinstated.

Oh sorry, I didn't realize that. The last time I used it, 'anonymous reporting' was still working.
 
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