Just a quick note to comment on excellent service from Gary at ECBR. I understand that Gary is responsible for the UK service department, and I was absolutely thrilled with repairs to my FL - the strap lug snapped 2 weeks ago, and I sent them in last Friday. Bins arrived today, not only repaired but with new armour installed as well - work done free of charge no less. I've used ECBR before for a Nikon HG which needed recolomation, and had a fast turn around then too. A credit to Zeiss - thanks so much Gary!