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Message: <blockquote data-quote="joejeweler" data-source="post: 2829706" data-attributes="member: 15421">Today I recieved a very quick response from Zeiss (i contacted them yesterday), asking if new eyecups, bino strap, and case strap were still available for my (old) Zeiss 8X30B Dialyt binoculars,.....and what would the parts cost?  Keep in mind these are the long version of this model, and were made from 1964-1969. My early serial No. 671950 puts the date of production probably in the early part of that run,......possibly 1964 or 1965.So these Dialyt's are around FORTY-EIGHT years old, and long past any expectations of recieving warrantee service or parts. I also bought these used around 1999, and made it clear i was not the original owner. Well, imagine my surprise when i recieved the very kind and gererous offer from Jonas Burkes at Zeiss(below)!  This is a class act folks!  :t: In today's world where typical warrantee's are loaded with "outs" and "exceptions",......i find it refreshing to see an old school company making exceptions to GET YOU warrantee parts and service!  This where obviouly none could be reasonably expected. I was always put off by companies with generally recognized top quality products, negating any remaining warrantee coverage just because the product was sold to someone else! It always seemed to me that the original owner had paid extra for the warrantee, (built in cost on a new sale), and that if the company had faith in their products it shouldn't matter in the least who actually had current ownership! Somehow the product then loses perceived value to any subsequent owner, which can't help but lower the secondary trade valuation paid to the original owner.  In my opinion, fully transferable warrantees are the ultimate show of confidence in a manufacturer's product!  Additional "good will" extension of said warrantee,....beyond any reasonable standard of extended time periods,......is without question worthy to relay to other potential customers.   In my case, the eyecups were my main concern, as i knew they would be tough or impossible to find anywhere else. This binocular takes the most common strap type, as does the hard leather case,......so i wasn't as concerned with eventually being able to getting workable straps.I hadn't asked about either a pouch or a rainguard either, but they're sending a rainguard anyway with the bino strap and new eyecups.  The "pouch" i didn't need anyway, as my hard leather case for this model is in very near new condition. (save for the carry strap which had broken and i can replace elsewhere)Anyway,.....Zeiss is for sure a company i would consider 1ST, if and when i decide to upgrade my "oldie but goodie".  Goodwill means a lot,....yet it's rarely practiced anymore.I already covered how it seems to me these old Dialyts are built like a Tank!,.....so the only problem i see with the Zeiss line is that they're made SO good,......they will outlast ME!  :C   :-O   :-O   :-O"Zeiss is Nice".......we've all heard it.   Now I have seen it in a different way,..........i feel like a  :king:cheers,Joe TDear Mr T********* Thank you for your inquiry to ZEISS. I will gladly send you a neck strap, eyecups, and rainguard. We no longer offer the pouch because there are none left. I hope this helps you out. Hoping to be of service to you we kindly ask you to contact us again should you need further assistance. Sincerely, Jonas Burkes</blockquote>

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