What is the warranty period for Zeiss HT Binoculars (1 Viewer)

I presumed the Zeiss HT Waranty guarantee was for life. But a friend of mine says it's only for 10 years. Who's right?
Ian.

10 years, in EU

some EU laws makes it impossible to have 30 years as they used to before,
is what I have heard,
see some other thread here,

(but meopta still seem to have 30 years so I don't know what to believe)


US canada seem to have a limited life time warranty

http://www.zeiss.com/sports-optics/...-support/customer-service.html#zeiss-warranty

Hi,

first things first - I am not a lawyer. As far as I have found, there is no EU laws or regulations directly limiting the maximum duration of a commercial guarantee, just making sure that a commercial guarantee is a liability for the manufacturer which might have side effects like accruals... and thus make offering the guarantee expensive.

Here is the relevant EU directive which sets some minimum rules for national laws.

http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:31999L0044

There used to be cases where german courts have disallowed the use of life time guarantees (usually due the complaint of a competitor) due to the fact that civil claims can only be pressed for 30 years. This has been upturned by the last instance, the Bundesgerichtshof in at least one case if and only if the subject of the guarantee usually has a service life longer than 30 years (the subject in question was some aluminum roof). Interestingly enough, there was another verdict by the same court some years before for where an unlimited guarantee for a rifle scope was forbidden.

Here is a rather long and boring article on this case (in german)...

http://www.it-recht-kanzlei.de/Urte...it_40_Jahre_Garantie_kann_zulaessig_sein.html

and the verdict in the riflescope case some 12 years before...

https://www.jurion.de/Urteile/BGH/1994-06-09/I-ZR-91_92

Joachim

My understanding is the EU law requires manufacturers to stock spare parts to the specification used at the time of manufacture. Sounds sensible but it means that if for example coatings on lens/prisms are updated several times, the maker has to keep stocks of each updated component. It is not considered compliant to simply keep stocks of the latest and best component. You can see how this would bump up the cost of supporting warranties.

Lee

Ok, some more googling... looks like that's not the case, not even for the legal warranty provided by law in all european countries - otherwise I'd expect the document below to have this information included... Or one could ask this question to the Europeaen Consumer Centre of whatever country...

http://www.europe-consommateurs.eu/...RT-_GUARANTEE/tableau_EN_Legal_commercial.pdf

Mine came with a no fault for 5 years and lifetime after that.

Sagittarius said:

Mine came with a no fault for 5 years and lifetime after that.

Click to expand...

US market is different from the EU for the reason given in my post above.

Lee

IAN JAMES THOMPSON said:

I presumed the Zeiss HT Waranty guarantee was for life. But a friend of mine says it's only for 10 years. Who's right?
Ian.

Click to expand...

Hi IAN JAMES THOMPSON,

The Warranty of our ZEISS Victory HT's is as your friend stated, 10 years.

Should you have any more questions, please feel free to PM me.

C James