David Smith
Warrington Lancs
New lap top with windows 10 (which I do not like ) The browser is "Edge" and I decided to download Firefox as that was the one I used on the old laptop (this one).
I clicked on the "run" button and something came up (not sure what) that made me think.........hang on---that doesn't look right.
Too late.
Next thing it all went pear shaped and I got a message telling me "dont switch off-dont restart" and to phone an 0800 number to speak to the technician.
I realised it was a scam so (as I know virtually nothing about computers) I shut it down and took it to my local specialist who I do know and trust.
They have wiped it and reloaded it..........£50.00 down the pan but good experience
I know there are people out there who will say......you could do it yourself etc. but I really couldn't PLUS I need to absolutely know it is clean.
Its not a nice experience.....feels a bit like being burgled.:C
I clicked on the "run" button and something came up (not sure what) that made me think.........hang on---that doesn't look right.
Too late.
Next thing it all went pear shaped and I got a message telling me "dont switch off-dont restart" and to phone an 0800 number to speak to the technician.
I realised it was a scam so (as I know virtually nothing about computers) I shut it down and took it to my local specialist who I do know and trust.
They have wiped it and reloaded it..........£50.00 down the pan but good experience
I know there are people out there who will say......you could do it yourself etc. but I really couldn't PLUS I need to absolutely know it is clean.
Its not a nice experience.....feels a bit like being burgled.:C