kristoffer
Used Register
Lucky him
sounds promising.
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Zen ED2 7X36 available on ZEN Ray for pre order (1 Viewer)
- Thread starter mannukiddo
- Start date
sounds promising.
Pinewood
New York correspondent
Mine has not arrived. ||
However, I did receive this message:
While inspecting the 7x36 ED2 binoculars prior to shipment, we noticed the objective lens covers are too loose to fit properly on the lens barrels. Without impacting the delivery schedule to our customers, we decided to ship the product as planned. However. we will retool the covers and prepare replacement covers for existing customers. We will send a new pair of replacement covers to you at no cost as soon as they become available by the end of this month.
At Zen-Ray, quality is our core business value and there is no excuse for an issue like this. Please accept our apology for the inconvenience this might have caused.
Happy bird watching,
Arthur Pinewood
|However, I did receive this message:
While inspecting the 7x36 ED2 binoculars prior to shipment, we noticed the objective lens covers are too loose to fit properly on the lens barrels. Without impacting the delivery schedule to our customers, we decided to ship the product as planned. However. we will retool the covers and prepare replacement covers for existing customers. We will send a new pair of replacement covers to you at no cost as soon as they become available by the end of this month.
At Zen-Ray, quality is our core business value and there is no excuse for an issue like this. Please accept our apology for the inconvenience this might have caused.
Happy bird watching,
Arthur Pinewood
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kristoffer
Used Register
Anyone in Europe got theirs yet? I am still waiting but I guess Sweden is the last to get it.
kristoffer
Used Register
Yeah, mine haven't arrived yet still
Same info for me, However I live in Sweden
Steve C
Well-known member
Yeah, mine haven't arrived yet still
Now we begin to get the idea why USPS is cheaper than UPS or Fed Ex. It's OK if we're not in the "night before christmas" mode.
Pinewood
New York correspondent
Yeah, mine haven't arrived yet still
The same for me. I suspect that Zen did not get some of those binoculars to the USPS, until Friday night or Saturday morning. Mine reached Manhattan, at about 6:15, this morning, too late for today's delivery.
Happy bird watching,
Arthur Pinewood :hi:
Bob A (SD)
Well-known member
Mine arrived early this afternoon. Here's what the tracking looked like courtesy of USPS. And yeah Sioux Falls is only around 350 miles east of Rapid.... go figure
- Arrival at Unit, August 16, 2009, 2:40 am, RAPID CITY, SD 57701
- Processed through Sort Facility, August 14, 2009, 10:02 pm, SIOUX FALLS, SD 57104
- Processed through Sort Facility, August 13, 2009, 7:04 pm, PORTLAND, OR 97218
- Electronic Shipping Info Received, August 13, 2009
- Arrival at Unit, August 16, 2009, 2:40 am, RAPID CITY, SD 57701
- Processed through Sort Facility, August 14, 2009, 10:02 pm, SIOUX FALLS, SD 57104
- Processed through Sort Facility, August 13, 2009, 7:04 pm, PORTLAND, OR 97218
- Electronic Shipping Info Received, August 13, 2009
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Kevin Purcell
Well-known member
Now we begin to get the idea why USPS is cheaper than UPS or Fed Ex. It's OK if we're not in the "night before christmas" mode.
That said I did get mine on the second day (last Friday) which was probably the day after they physically got in the mail. THough I am in Seattle
USPS priority isn't that bad and it's faster than other ground services over continental differences. I've had a package from AL to WA in two days. I was surprised!
Steve C
Well-known member
That said I did get mine on the second day (last Friday) which was probably the day after they physically got in the mail. Though I am in Seattle
USPS priority isn't that bad and it's faster than other ground services over continental differences. I've had a package from AL to WA in two days. I was surprised!
The thing is, for you Seattle is a main hub. SEA-TAC is not much more than six hours from any airport. But, all in all USPS is not too bad. It sucks for sort of in between intermediate hub rural places like where I am. UPS and FedEx serve me a lot better, and are what I prefer to use if time is really critical.
kristoffer
Used Register
Shipped 13 august but still no bin here..
Steve C
Well-known member
kristoffer
Used Register
Haha, yeah it is due to the customs. It seems they released it today, with some luck I wont have to pay any taxes and it will arrive on friday.
Maybe the customs guys liked it so much they kept it.
shaocaholica
Well-known member
Must be nice being a customs guy. You get to play/sample all the new and exotic toys without paying for them.
kristoffer
Used Register
denniswaugh
Well-known member
Still waiting for my order.
Emailed Zen Ray for tracking number.
Zen Ray email information as follows:
Your order has been shipped on 8/13. A delivery was attempted on 8/24. Could you please contact your local post authority to check the status of this shipment?
Attempted Delivery Abroad, August 24, 2009, 1:57 pm, GREAT BRITAIN
At Foreign Delivery Unit, August 24, 2009, 1:30 am, GREAT BRITAIN
Out of Foreign Customs, August 23, 2009, 8:08 pm, GREAT BRITAIN
Into Foreign Customs, August 21, 2009, 8:07 am, GREAT BRITAIN
Arrived Abroad, August 21, 2009, 8:05 am, GREAT BRITAIN
International Dispatch, August 17, 2009, 12:09 pm, ISC SAN FRANCISCO (USPS)
Arrival
Processed through Sort Facility, August 15, 2009, 1:56 pm, PORTLAND, OR 97229
Electronic Shipping Info Received, August 13, 2009
From the above information, my binoculars are somewhere in the UK.
I have not received any delivery notification at my address and from the information above I am unable to determine who I am to contact to arrange delivery.
Emailed Zen Ray for tracking number.
Zen Ray email information as follows:
Your order has been shipped on 8/13. A delivery was attempted on 8/24. Could you please contact your local post authority to check the status of this shipment?
Attempted Delivery Abroad, August 24, 2009, 1:57 pm, GREAT BRITAIN
At Foreign Delivery Unit, August 24, 2009, 1:30 am, GREAT BRITAIN
Out of Foreign Customs, August 23, 2009, 8:08 pm, GREAT BRITAIN
Into Foreign Customs, August 21, 2009, 8:07 am, GREAT BRITAIN
Arrived Abroad, August 21, 2009, 8:05 am, GREAT BRITAIN
International Dispatch, August 17, 2009, 12:09 pm, ISC SAN FRANCISCO (USPS)
Arrival
Processed through Sort Facility, August 15, 2009, 1:56 pm, PORTLAND, OR 97229
Electronic Shipping Info Received, August 13, 2009
From the above information, my binoculars are somewhere in the UK.
I have not received any delivery notification at my address and from the information above I am unable to determine who I am to contact to arrange delivery.
denniswaugh
Well-known member
Just had an email from Zen Ray with a tracking number.
The email was followed by a phone call from Charles at Zen Ray.
What can I say. Superb service.
Managed to locate my binoculars (awaiting customs payment) and expect delivery tomorrow.:t:
Can't wait.
PS. Customs charge was £20.26
The email was followed by a phone call from Charles at Zen Ray.
What can I say. Superb service.
Managed to locate my binoculars (awaiting customs payment) and expect delivery tomorrow.:t:
Can't wait.
PS. Customs charge was £20.26
