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Recent content by Digit
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Warning About Zen Ray for International Buyers
Problem is un-resolved. We have written the item off. Charles has asked for more info via PM but has several emails from us that outline the problem already. My recommendation to anyone contemplating buying Zen-Ray outside of the USA is to chose a more reputable brand. -
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Warning About Zen Ray for International Buyers
I have another customer now who needs their ED2s serviced. If we send these back are they going to disappear into the zen ray black hole like the last ones. Charles - when are you going to start taking responsibility for zen ray warranty issues? -
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Warning About Zen Ray for International Buyers
Another week has passed Charles and you still haven't replied to us. It looks like we will have to continue raising this issue on other forums. -
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Warning About Zen Ray for International Buyers
Yes back in 2012 even though we weren't selling the Zens we still encouraged people to buy there great products. However over the last 18 months we have found it extremely difficult to get warranty issues resolved. Emails go unanswered. A couple of weeks ago I emailed zen ray to return the... -
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Warning About Zen Ray for International Buyers
I appreciate this is my first post here. I apologize in advance for this as this email is born out of desperation. I need to warn any foreign buyer not to purchase Zen Ray optics. Zen Ray does not support their warranty for foreign buyers. We were the New Zealand representative for Zen Ray...