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  1. I

    Dreadful customer service

    David, Following on our discussion few weeks ago, I hope that there is an update from Germany regarding whether the warranty follows the binoculars in the UK (i.e, transferable) or is it like the case here in the US where it follows the owner, and therefore, not transferable. I would also...
  2. I

    Dreadful customer service

    David, Thank you for your explanation. I would appreciate your advice regarding Leica's warranty policies in the continent. It is my understanding that in the Uk the warranty follows the binoculars, therefore, transferable to the new owner. Kindly opine, and if true, please elaborate on the...
  3. I

    Dreadful customer service

    Hermann. Point taken, and I agree with minor two exceptions for the Trinovids BA and BN series. The first is related to the waterproof seal-rings which need to be checked every some years to ensure that nitrogen is still injected inside. The second is the likely need to replace the rubber...
  4. I

    Dreadful customer service

    Iraqbabbler...This is an interesting thread as it creates the question whether we (Leica users) should differentiate between Leica (USA) and Leica proper (i.e., Germany) or not. Are they one and the same, or do they keep themselves separate to combat grey imports (among other reasons like...
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