master5
Well-known member
Hello, dear members of the club! I apologize for my English ... We are lovers of birds from Russia!
We had a problem with Victory SF 8x42 524221-0000-00 binoculars, by mail we received binoculars with a factory marriage and sent to Germany to reject or replace the binoculars with a new one, sent in November 2018 and today do not know where our binoculars! Tell me please, who is the leader Carl Zeiss Sport Optics in Germany, maybe there is any contact for him?
The support service rarely answers and says nothing concrete! Not only did they buy binoculars with a marriage for 2100 euros and now we have neither money nor binoculars!
Thank you for any information!
We had a problem with Victory SF 8x42 524221-0000-00 binoculars, by mail we received binoculars with a factory marriage and sent to Germany to reject or replace the binoculars with a new one, sent in November 2018 and today do not know where our binoculars! Tell me please, who is the leader Carl Zeiss Sport Optics in Germany, maybe there is any contact for him?
The support service rarely answers and says nothing concrete! Not only did they buy binoculars with a marriage for 2100 euros and now we have neither money nor binoculars!
Thank you for any information!