marcsantacurz
Well-known member
Back in August I bought some 7x42 bga t*p on auction. The optics were very nice but the focuser was uneven and the hinge stiff in places. It looked like a fair bit of sand and other crud had built up over the years.
I sent them in to Zeiss USA for cleaning, and Zeiss received them on Oct 10. It took a while, but they finally shipped them back on Nov 5 and I got them in my hands Nov 9 (East coast to West coast shipping). They cleaned, adjusted, lubed, aligned, and replaced the eye cups. They even included a little microfiber lens cloth. No charge!
The focus and hinges are now nice and smooth. The diopter adjustment is maybe even a little too loose, but it is easy to get it setup and does not slip.
Summary: Cannot argue with free service, and I am very happy with the results. Though it did take 3.5 weeks, plus shipping.
Marc
I sent them in to Zeiss USA for cleaning, and Zeiss received them on Oct 10. It took a while, but they finally shipped them back on Nov 5 and I got them in my hands Nov 9 (East coast to West coast shipping). They cleaned, adjusted, lubed, aligned, and replaced the eye cups. They even included a little microfiber lens cloth. No charge!
The focus and hinges are now nice and smooth. The diopter adjustment is maybe even a little too loose, but it is easy to get it setup and does not slip.
Summary: Cannot argue with free service, and I am very happy with the results. Though it did take 3.5 weeks, plus shipping.
Marc