I sent them now two emails about my 10x25 Endurance crap focus and no reply to either.
Guess I'll end up pulling it apart to see if I can fix it myself but no response is a first in my experience with them and obviously not a brand I would rely on in future if this is how they are now.
In the past the service was very impressively immediate so quite a change.
I kind of think that the focus in these Endurance models is an inherent design/manufacture fault as this is the third one I have and they were all bad but an otherwise good potential very useful bin. This one is the least bad focus and it's still not really any good. I need a different diopter setting for distance than for closer in and there is some slack also which is not good but then the focus is so fast and with 10x mag and low dof then it's asking for trouble although my Nikon M7 10x30 pulls it off perfectly. My Hawke Sapphire 8x43 has a pretty much absolutely exacting focus thank goodness.
If it focused solidly, the optics are very good and it's very light, compact, sharp and reasonably glare resistant but the focus is plain rubbish and basically is eye/brain straining. It's ok if you've got a few minutes to find a focus every time you view something different but why would anyone be bothered with that when you could have another bin from many brands that simply does what the focus wheel is there for.
Thumbs down Hawke ||
Focusing obviously a low priority on some of their models but it's basics that need to work well.
I decided just to send them this link. I gave them credit when they had good service.
Guess I'll end up pulling it apart to see if I can fix it myself but no response is a first in my experience with them and obviously not a brand I would rely on in future if this is how they are now.
In the past the service was very impressively immediate so quite a change.
I kind of think that the focus in these Endurance models is an inherent design/manufacture fault as this is the third one I have and they were all bad but an otherwise good potential very useful bin. This one is the least bad focus and it's still not really any good. I need a different diopter setting for distance than for closer in and there is some slack also which is not good but then the focus is so fast and with 10x mag and low dof then it's asking for trouble although my Nikon M7 10x30 pulls it off perfectly. My Hawke Sapphire 8x43 has a pretty much absolutely exacting focus thank goodness.
If it focused solidly, the optics are very good and it's very light, compact, sharp and reasonably glare resistant but the focus is plain rubbish and basically is eye/brain straining. It's ok if you've got a few minutes to find a focus every time you view something different but why would anyone be bothered with that when you could have another bin from many brands that simply does what the focus wheel is there for.
Thumbs down Hawke ||
Focusing obviously a low priority on some of their models but it's basics that need to work well.
I decided just to send them this link. I gave them credit when they had good service.
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