I was into watches for a while, still am I guess but not with the brands most people seem to want.
I no longer have 'high end' watches, but own two of my faves.
High end watches is a world I fell out of love with.
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Disappointing Leica Repair (2 Viewers)
- Thread starter quincy88
- Start date
I no longer have 'high end' watches, but own two of my faves.
High end watches is a world I fell out of love with.
It is a weirder world than high end optics for sure. Some similarities though.
I would continue to sound off hoping to get them replaced with an Ultravid ?
I dealt with Hamilton on a rangefinder repair a few years back - the issue was resolved very quickly.
Binocollector
Well-known member
Collecting watches for 15 years, I'd say the main difference is -- if you pay more for optics, you usually get better quality with more usability (better light transmission, sharper, larger FoV, etc) while for watches at some point you mostly pay for the name. Apart from super high-end (far above Rolex and the likes) where you get additional features like perpetual calender, chrono, alarm, etc. or unusual design (if I had the money, I'd buy the whole "Urwerk"-collection).
And a Citizen Eco-Drive with radio control or even GPS-time-setting (not navigation) is like a Canon 10x42IS
.
Thotmosis
Well-known member
When you send the binoculars in, did you get an email with any terms and conditions?
PYRTLE
Old Berkshire Boy
With due respect Quincy 88, Hamilton is offering you what he would like ( acting for Leica ) to close this thorny issue, now may be the time to negotiate what you would want to accept as a reasonable settlement for a host of misleading updates and lengthy delays. But as mentioned, they have the option of returning your binoculars with a letter apologising but they are "beyond economical or unable to carry out a repair" as parts are no longer available.
I would test the waters to see if you could wrangle a deal on some Ultravids, what have you got to lose, as some compensation as above. Certainly Leica have let you down, despite your loyalty to the brand.
Again, good luck whichever way you go.
Pat
I would test the waters to see if you could wrangle a deal on some Ultravids, what have you got to lose, as some compensation as above. Certainly Leica have let you down, despite your loyalty to the brand.
Again, good luck whichever way you go.
Pat
Thanks PYRTLE. That's good advice.
MiddleRiver
Well-known member
How old are they?
I'm not sure exactly, but the product line is from the early 2000s.
I agree wholeheartedly
MiddleRiver
Well-known member
Hmmm... that is too bad.
I had a 70's 7x35 where the prism coatings had oxidized/failed (?) and Leica offered me Tinovids of my choice at very deep discount. All things considered that seemed like a fair choice given that resale value was low and even Suddarth had agreed that prism coating issues were best left behind. I figured 50 yrs lifespan was not unreasonable.
In your case, I would try to negotiate a good deal on new UV's, but not expect a one-for-one. That said, I've owned Trinovids in 8x32 and 10x42 and both were actually quite good if you can ignore the OCD/expert reviews that are typical around here. I never really knew CA bothered me till I read it here LOL. I can remember the first time I looked through the 8x32's and thought WOW. Of course I was coming from Zeiss Terras, MIJ porros and the vintage 7x35's all of which were decades behind in coatings or just not as high quality. I recently sold those 8x32, only because yes, the SFL's, UVHD+, NV and HG's are indeed a bit better
Very well said.....
Loud Green Man
Well-known member
Just realised this is not a Swarovski thread!
LGM
LGM
Conversations are ongoing with Leica representatives.
What I really want is my Trinovid BNs to be fixed and returned, but I am pretty sure that will not happen. The Leica representatives that I have spoken with have not said this explicitly, but their actions indicate to me that they also believe that my BNs will not be repaired.
I've started asking them what my options are for replacement other than the previously offered Trinovid HDs, and we are chatting about those now. The representatives are a bit slow to respond at this point, and I assume that is because they need to have some internal conversations before they make or accept offers.
I will let you know what happens next.
What I really want is my Trinovid BNs to be fixed and returned, but I am pretty sure that will not happen. The Leica representatives that I have spoken with have not said this explicitly, but their actions indicate to me that they also believe that my BNs will not be repaired.
I've started asking them what my options are for replacement other than the previously offered Trinovid HDs, and we are chatting about those now. The representatives are a bit slow to respond at this point, and I assume that is because they need to have some internal conversations before they make or accept offers.
I will let you know what happens next.
Glenn Stevens
Member
I certainly agree with your point about warranties. I have found in the past getting things fixed on a warranty has been frustrating. Now I think of everything I buy like I was buying a parachute.This is why I don't get so excited about warranties on binoculars. I don't want my binos to ever need service, sending them off to points unknown is a traumatizing experience once you've grown attached to them
I'd rather have a robust bino than a great warranty program. I think I'd rather see a 30-day warranty on all new binos. That would enable a big drop in prices, and the people who abuse binos would pay for the service. Right now, people that take care of their optics are effectively subsidizing those that don't.
This is how it works for most products. Additional warranty time is offered as an add-on at the time of purchase. Without long-term warranty, you'd probably see a bunch of smaller bino repair shops in business.
and no-fault warranty? So when I buy new binos, I'm paying for the guy that left his on the roof of the car. Warranty coverage can go too far IMO.
Well, we have been up and we have been down since the last update.
Last Tuesday, 1/31 my contact at Leica emailed me to inform me that "your original Trinovid are now complete and can be shipped back!"
He was also still offering me the HDs and asked me what I wanted to do.
I replied 34 minutes later informing him that I wanted my Trinovid BNs back as soon as possible and thanked him very much for persevering through this difficult repair.
I haven't heard from him since. I have emailed him three or four times since then and I have not received my binoculars. Total radio silence.
Last Tuesday, 1/31 my contact at Leica emailed me to inform me that "your original Trinovid are now complete and can be shipped back!"
He was also still offering me the HDs and asked me what I wanted to do.
I replied 34 minutes later informing him that I wanted my Trinovid BNs back as soon as possible and thanked him very much for persevering through this difficult repair.
I haven't heard from him since. I have emailed him three or four times since then and I have not received my binoculars. Total radio silence.
Alaska4me
Well-known member
@quincy88, life is too short to worry about the little stuff. You have been overly patient, and sure sound like a very reasonable person. If I were in your shoes, I would accept the Trinovid HD in exchange, sentimental value of your trusty BN or not, and go happily birding again. Life happens.
FWIW, I know of a man who has a very nice Leica 10 x 32 Trinovid BN, used, with box and papers for sale or trade. Just saying
Meh. Maybe you are right. I'd like to talk to them further about some of this stuff if they would answer my emails...@quincy88, life is too short to worry about the little stuff. You have been overly patient, and sure sound like a very reasonable person. If I were in your shoes, I would accept the Trinovid HD in exchange, sentimental value of your trusty BN or not, and go happily birding again. Life happens.
FWIW, I know of a man who has a very nice Leica 10 x 32 Trinovid BN, used, with box and papers for sale or trade. Just saying
