Hawke Frontier ED X 10x42 eyecups (1 Viewer)

[Bobbird]

Hello
I just purchased Hawke Frontier ED X 10x42 and i have an issue with light bleeding through the left eyecup and im seeing a mirror image of the outside in the corner of my left eye because of this. I already own a pair of Hawke Endurance ED 8x42 which have different eyecups and they dont have this reflection.
If i hold my hand around the left eyecup the inside reflection disappear. I wonder if this is normal acceptable for a binocular in this price range?
Except for this issue i find the binoculars to be excellent. I feel lucky to have found this excellent forum. Hope you can help me decide if im gonna keep it or return it! ☺️

 

[Ivydwg]

Hello
I just purchased Hawke Frontier ED X 10x42 and i have an issue with light bleeding through the left eyecup and im seeing a mirror image of the outside in the corner of my left eye because of this. I already own a pair of Hawke Endurance ED 8x42 which have different eyecups and they dont have this reflection.
If i hold my hand around the left eyecup the inside reflection disappear. I wonder if this is normal acceptable for a binocular in this price range?
Except for this issue i find the binoculars to be excellent. I feel lucky to have found this excellent forum. Hope you can help me decide if im gonna keep it or return it! ☺️

I have the same binos and certainly don't get this. I would return. My experience of Hawke's customer service has been excellent.