Is anybody else having issues in obtaining Leica Noctivid binoculars at present?
I ordered a pair of 10 x 42 Noctivid on 3rd October, choosing the olive green version. As my UK dealer did not have this colour in stock I was prepared to wait until new stock came in from Germany. Nearly 2 months later I am still waiting, and during this time Leica have given three dates when delivery was likely to be made to the dealer, and each time they failed to achieve it, without giving any notification to the dealer. It has been left to me each time to chase the dealer, who would then call Leica and be given a new date for delivery. The latest one is 4th December, but I won't hold my breath.
The service is appalling from Leica, and by rights I should have cancelled by now, but am prepared to give maybe one more chance. Be interesting to know if my experience is not alone.
I ordered a pair of 10 x 42 Noctivid on 3rd October, choosing the olive green version. As my UK dealer did not have this colour in stock I was prepared to wait until new stock came in from Germany. Nearly 2 months later I am still waiting, and during this time Leica have given three dates when delivery was likely to be made to the dealer, and each time they failed to achieve it, without giving any notification to the dealer. It has been left to me each time to chase the dealer, who would then call Leica and be given a new date for delivery. The latest one is 4th December, but I won't hold my breath.
The service is appalling from Leica, and by rights I should have cancelled by now, but am prepared to give maybe one more chance. Be interesting to know if my experience is not alone.
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