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Capital letters problem

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Old Monday 10th December 2018, 10:51   #1
delia todd
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Capital letters problem

This morning, my laptop wouldn't give me a capital c using the right hand shift key.

So investigated a bit more and it wouldn't work on the left either.

More investigation revealed that the letters d & e wouldn't work with the LH shift key! Small letters were fine, as was Caps Lock.

However, testing again, before posting this, they now seem to be working again.

Can anyone shed any light on what may be happening?
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Old Monday 10th December 2018, 13:47   #2
etudiant
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Sounds like some issue with the keyboard, possibly some debris or worn contacts.
There were keyboards made that one could run through the dishwasher, but I'd not recommend it with any current model.
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Old Monday 10th December 2018, 14:34   #3
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Thanks Etudiant.... hmmm.... this laptop is only just over a year old! I'd not be too pleased if it was worn contacts!

But why the sudden loss, and sudden return of use, without me doing anything?

A similar thing happened with my old laptop, but then I completely lost the use of :

a and s, 5
Upper case : ^, ( and )

.... was a bit of a nightmare!

The 's' would come back briefly for maybe a day, or two, then go off again!
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Old Monday 10th December 2018, 15:33   #4
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Quote:
Originally Posted by delia todd View Post
.. hmmm.... this laptop is only just over a year old! I'd not be too pleased if it was worn contacts!

But why the sudden loss, and sudden return of use, without me doing anything?

That kind of behavior is not rare in electrical switches, especially with modern electronics where voltages are low, so marginal contacts are more noticeable. The signals are minimal and the contact designs are challenging, because at low cost they need to function reliably for a long time, despite the impact of keyboard mashing.

Perhaps try vacuuming the surface of the laptop while holding it upside down and tapping the back of the unit.
Longer term, I think laptop keyboards can be replaced, but the job is fraught, even if you can get a replacement.
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Old Monday 10th December 2018, 15:46   #5
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Thanks E. Issues I'd not thought of LOL. Thought it would be easier to understand if the problem was consistent!

I could use the small c but not the capital c on the right. The same with the c, s and d on the left. And Caps Lock worked with the all the capitals. So it really had to be the two shift keys at fault, but only with those letters LOL
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Old Monday 10th December 2018, 17:55   #6
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You weren't writing to me were you Delia, people tend to start their letters to me with a big C........
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Old Monday 10th December 2018, 17:59   #7
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LOL now why would that be Andy
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Old Monday 10th December 2018, 18:37   #8
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LOL now why would that be Andy
Isn't it obvious?

I'm an absolute........Charmer
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Old Wednesday 12th December 2018, 11:34   #9
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Try a blast one of those compressed air cleaners

(this sort of thing; other brands exist)
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Old Wednesday 12th December 2018, 19:27   #10
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Try a blast one of those compressed air cleaners

(this sort of thing; other brands exist)
I'd be slow with the compressed air, you want to remove dirt, not possibly drive it deeper into laptop.
For those willing to get more aggressive, a contact cleaner may be a help.
These are non conducting solvents that do a good job cleaning electrical pots and switches.
I use this stuff, there must be similar in the UK:
https://www.amazon.com/dp/B000BXOGNI..._t1_B000CCMLD0
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Old Wednesday 12th December 2018, 21:48   #11
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Quote:
Originally Posted by etudiant View Post
I'd be slow with the compressed air, you want to remove dirt, not possibly drive it deeper into laptop.
Never thought of that possibility! Seems unlikely though, particularly as they are specifically sold for keyboard cleaning.

Quote:
Originally Posted by etudiant View Post
For those willing to get more aggressive, a contact cleaner may be a help.
These are non conducting solvents that do a good job cleaning electrical pots and switches.
I use this stuff, there must be similar in the UK:
https://www.amazon.com/dp/B000BXOGNI..._t1_B000CCMLD0
113 it'd be cheaper to buy a new keyboard!
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Old Wednesday 12th December 2018, 23:56   #12
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Never thought of that possibility! Seems unlikely though, particularly as they are specifically sold for keyboard cleaning.


113 it'd be cheaper to buy a new keyboard!
Wow indeed!!
I'd no idea that $7.97 US would translate to 113 pounds sterling.
Clearly Brexit has impacted exchange rates even more than anticipated.
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Old Thursday 13th December 2018, 00:05   #13
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LOL that must surely be an error. $7.97 should equate to 6.31!
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Old Thursday 13th December 2018, 00:55   #14
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I'd not be too sure! Once you add in bank currency transaction charges for a special import (if it's something not generally available in Britain), 113 becomes quite likely.


I once got told by my bank (years ago) that there would be bank charges of 40 for changing 1 into Swiss francs to buy something mail order. Needless to say, I didn't get it.
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