Trevor:
I have not posted yet about the Tract optics, and have been reading all
the posts.
I will call you out now as a sales or company rep. you should not criticize
other companies products on a forum like this. If you had sour grapes when
you left your previous employ, then don't come on here with your negative.
I have many years of sales experience, and that is not how to gain in this
world.
I have a question about your service on the products that will be coming in
for repair. Are you set up to do the usual repairs like eyecup problems, focuser, out of alignment, collimation, and where will that be done ?
Or is your model to just replace.
There is a small company on here, that is now being criticized for a lack of communication, and lack of service.
That question is important to me and many others.
Jerry