wdc
Well-known member
Back in July I noticed that one of the objective cover straps on a pair of 8x42 MHG's had become so torn that it was about to fall off. I contacted Nikon via email, which ended up with me dealing with Nikon Canada for some reason. They were willing to sell me a pair of objective covers, but when I told them that I lived in California, they promptly said they could not ship to the US (!). However they did give me contact information for Nikon USA (1-800-645-6687 and/or parts.nikonusa.com) Over the phone, a customer service rep. told me he thought they could replace them for free, and took down my address, telling me he would submit the request to their customer relations dept.
Yesterday, almost exactly 2 months later, they showed up in the mail. So, thanks Nikon! I guess all's well that ends well. Just took a lot longer than I figured on, and I had no idea whether they had approved the request, so had pretty much given up on getting a set from them.
-Bill
Yesterday, almost exactly 2 months later, they showed up in the mail. So, thanks Nikon! I guess all's well that ends well. Just took a lot longer than I figured on, and I had no idea whether they had approved the request, so had pretty much given up on getting a set from them.
-Bill