Manfrotto Service ***** (1 Viewer)

[scampo]

I don't know if anyone else has needed to send back any Manfrotto kit to their distributors, J P Distribution Ltd in Newcastle-under-Lyme, but I just want to say what exceptional service they offer. The service manager answered my emails the very next day and my two-year-old 700RC2 head is now even better than when I bought it.

Well done JPD! And what a superb tripod head it is - lightweight, too!

 

[normjackson]

my two-year-old 700RC2 head is now even better than when I bought it.

Hee, hee. Did they explain why?
Pleased for you Steve. Here's hoping for many years of smooth, trouble-free use :t:

 

[scampo]

Hee, hee. Did they explain why?
Pleased for you Steve. Here's hoping for many years of smooth, trouble-free use :t:

Thanks! You know, I didn't ask. I sent it back because the panning was not so very smooth but I'd put up with it. Now it's silky!