NL Pure 10x42 broken connector (1 Viewer)

[GrampaTom]

Tehri, we need a cartoon...

 

[Birder from Europe]

Not exactly 10 is it? Maybe 3... I have no problem with individual's reports of a new problem. We need to know about these. But as evidence this FP hardware falling off body was that, I say no, not well known, not common? This was not it. Not yet anyway. Piling on? For what reason?

It is very simple, my NL Pure’s are broken and there are more reports of the same defect on other NL Pure’s. I think with time, it is likely there will be more reports of this defect. For me the trust in this connection is all gone.

 

[rodneyAB]

It is very simple, my NL Pure’s are broken and there are more reports of the same defect on other NL Pure’s. I think with time, it is likely there will be more reports of this defect. For me the trust in this connection is all gone.

OK got it. Send them to Swarovski for repair. Bummer this happened to yours.

 

[GrampaTom]

It is very simple, my NL Pure’s are broken and there are more reports of the same defect on other NL Pure’s. I think with time, it is likely there will be more reports of this defect. For me the trust in this connection is all gone.

Sorry to hear that. Hope mine don’t.

 

[Rg548]

I think it's fair to say with that strap, and their current armour problems, Swarovski may have dropped the ball lately.
We really didn't need a new strap system, all the other manufacturers have left well alone.
I've never had a conventional; strap fail in over 40 years of bino use.

On this forum, we don't really hear any particular 'recurring' issues with Leica, Zeiss, Nikon etc.
Leica in particular remain very quiet on the complaints front it would appear.

If anyone on here can't see what they want with a good old Ultravid, then there's no hope.
We spend a lot of time here looking for problems.... CA, transmission, FOV... whatever, and yesterdays heroes quickly fall off the table.
A Conquest is awesome, an Ultravid even better..... they will both last a lifetime.

 

[42za]

"Just send them back to Swarovski" ---- yeah right ---- this is not always easy or possible you know .
I have had one bad experience with Swarovski , apart from the rubber armour problem , mine also had the coatings on one objective lens flake off.
A very expensive experience , as sending them back to Swarovski is not economically feasable in my case.
Unfortunately Swarovski appears to have (recently??) adopted the "mindset" of the "consumer grade binocular" as far as build quality is concerned.
So , absolutely no more Swarovski's for me.

 

[Owlbarred]

While stored in their cases, the objective lenses on both pairs of my NLs shattered, the armor fell off and the strap connectors came loose.
(Pardon the unwarranted sarcasm above).But I'm suffering from feedback fatigue - see last sentence in the reference below.

Reference:
Negative Feedback Graph

The amount of negative feedback someone is getting vs. how productive their engagement with negative feedback is. Datapoints go up a bit at first (as someone learns to engage with this kind of negative feedback/ dusts off the skill), then goes down and becomes negative (feedback fatigue).

 

[Hermann]

While stored in their cases, the objective lenses on both pairs of my NLs shattered, the armor fell off and the strap connectors came loose.
(Pardon the unwarranted sarcasm above).But I'm suffering from feedback fatigue - see last sentence in the reference below.

Reference:
Negative Feedback Graph

The amount of negative feedback someone is getting vs. how productive their engagement with negative feedback is. Datapoints go up a bit at first (as someone learns to engage with this kind of negative feedback/ dusts off the skill), then goes down and becomes negative (feedback fatigue).

And your point is? That you now ignore any negative feedback because you are fatigued?

Hermann

 

[Birder from Europe]

While stored in their cases, the objective lenses on both pairs of my NLs shattered, the armor fell off and the strap connectors came loose.
(Pardon the unwarranted sarcasm above).But I'm suffering from feedback fatigue - see last sentence in the reference below.

Reference:
Negative Feedback Graph

The amount of negative feedback someone is getting vs. how productive their engagement with negative feedback is. Datapoints go up a bit at first (as someone learns to engage with this kind of negative feedback/ dusts off the skill), then goes down and becomes negative (feedback fatigue).

Maybe don’t post in these kinds of topic, when you know you can’t productively participate in it anymore. You made no usefull contribution to this topic. Your Posts were not helpfull and it looks to me you’re just trolling.

 

[42za]

Here is the photo of the lens , and no, it was not caused by any aggressive cleaning or some such , as I am carefull with all my optical equipment.
I am posting this picture , just in case anyone thinks that I am bullshitting .
The sticky rubber does not show up on photo's , so no picture of this.

 

[BirderNL]

Here is the photo of the lens , and no, it was not caused by any aggressive cleaning or some such , as I am carefull with all my optical equipment.
I am posting this picture , just in case anyone thinks that I am bullshitting .
The sticky rubber does not show up on photo's , so no picture of this.

Those are scratches. Something like that does not happen without a reason. Looks like you polished them with your carkey….
Not that careful afterall, I guess….

 

[BirderNL]

Maybe don’t post in these kinds of topic, when you know you can’t productively participate in it anymore. You made no usefull contribution to this topic. Your Posts were not helpfull and it looks to me you’re just trolling.

Owlbarred made the best contribution here so far in my opinion

 

[42za]

Those are scratches. Something like that does not happen without a reason. Looks like you polished them with your carkey….
Not that careful afterall, I guess….

Well , I know what I did not do .

 

[Birder from Europe]

Today I handend my binos over to the store to be repaired. The store has seen this problem a few times before and said it is a known problem and will be fixed under warranty. Apparently the connector is glued to the body and sometimes the glue fails. Should get it back in 6-8 weeks.

Another interesting thing they said was regarding the armor issues. If you get your binos re-armored, for a few months now they use another compound that should hold better. Maybe this was already known. Just sharing what was told to me.

 

[seawatcher]

Today I handend my binos over to the store to be repaired. The store has seen this problem a few times before and said it is a known problem and will be fixed under warranty. Apparently the connector is glued to the body and sometimes the glue fails. Should get it back in 6-8 weeks.

Another interesting thing they said was regarding the armor issues. If you get your binos re-armored, for a few months now they use another compound that should hold better. Maybe this was already known. Just sharing what was told to me.

OMG! Is the connector glued on all of the models using Field Pro attachments. Now I am a little worried...... SW

 

[hopster]

OMG! Is the connector glued on all of the models using Field Pro attachments. Now I am a little worried...... SW

Yes it certainly seems like a foolish design as most adhesives will weaken or fail over time and then your binocular might end up hitting the ground or in the sea. What was wrong with loops that were screwed to the body or part of the casting itself?

 

[dorubird]

What was wrong with loops that were screwed to the body or part of the casting itself?

It was not "biodegradable"

 

[42za]

" Glue ? " , ---- I rest my case .

 

[Richard D]

Yes it certainly seems like a foolish design as most adhesives will weaken or fail over time and then your binocular might end up hitting the ground or in the sea. What was wrong with loops that were screwed to the body or part of the casting itself?

Adhesive bonds are frequently stronger than physical bonds - they're extensively used in the aerospace industry to hold critical components together. I'm not a big fan of the field pro system, but using glue is far from foolish. Traditional strap lugs have also been known to fail whether part of the casting or, particularly when screwed in both on cameras and binoculars - I've not been unlucky enough to suffer any failures, but they're not unknown.

 

[Rg548]

Adhesive bonds are frequently stronger than physical bonds - they're extensively used in the aerospace industry to hold critical components together. I'm not a big fan of the field pro system, but using glue is far from foolish. Traditional strap lugs have also been known to fail whether part of the casting or, particularly when screwed in both on cameras and binoculars - I've not been unlucky enough to suffer any failures, but they're not unknown.

Fair enough.... adhesives have moved on... but there were very few failures flagged up with traditional designed lugs.
In all my years, neither myself, or any of my friends or family that use binos or cameras, have experienced a fail.
Yet these Swaros have been flagged a lot recently.

Swaro are trying to move away from the norm, maybe to justify the eye watering costs of their new binos, I don't know.
But armour issues and failing lugs are going to prove very costly for them.
I would now steer clear of Swaro... which is a shame as we all know, their optics are world class.
It takes years to get a good reputation, but not too long to drop the ball.