GLOBETROTTER
Well-known member
To be honest i don't know why i dint say anything before maybe because i simply loves the Leica Brand........can be.
When on 16th of January i went to buy the Noctivid one of the samples in the store had issues in one barrel being less sharp than the other one.
The other unit was fantastic optically but the diopter wheel moves in some degree together with the focus wheel.
The third sample was not 100% perfect optically, the diopter setting was ok and did not move together with the focus wheel so i bought it.
After a couple of months the diopter setting start to move just slightly with the focus wheel and since them the effect was increasing moving until .7 Diopter so not longer useful to use it.
With calm i packed everything in the box and i wrote a nice letter for the technicians explaining the problem and telling them that the optics were not as perfect as other binoculars that i have.
2 moths later the binoculars arrived back and my surprise when i check them was HUGE because they dint make anything, the play in the diopter setting was the same.
The only thing that they do was remove the lens caps and put the binocular in a different plastic bag.
The binoculars are back to the maintenance facilities of course but i don't have ANY HOPE to be fixed as it should be, binocular are like cars a faulty unit from factory is very very difficult to be fixed.
When i send and e mail with my problem directly to Leica in Weztlar first answer was that the binocular has to be sent back to Portugal, after my complain telling them that since January i used the binocular just a couple of months and since them the rest of the time is traveling up and down to be fixed so i request another unit to replace it.
The only answer was the silent.
I Do a lot of photography at hight level and i already have more than 15TH leica products register by me in the Leica Owner area, the Noctivid are Peanuts as any Leica Lens can be from the same price up to 5 times the price of the NV.
I transfer also this information to the Guy of leica telling him that i already know the products of the factory very well and my complaints has a solid Base but not reply is the answer.
Thanks LEICA for this Nightmare.
When on 16th of January i went to buy the Noctivid one of the samples in the store had issues in one barrel being less sharp than the other one.
The other unit was fantastic optically but the diopter wheel moves in some degree together with the focus wheel.
The third sample was not 100% perfect optically, the diopter setting was ok and did not move together with the focus wheel so i bought it.
After a couple of months the diopter setting start to move just slightly with the focus wheel and since them the effect was increasing moving until .7 Diopter so not longer useful to use it.
With calm i packed everything in the box and i wrote a nice letter for the technicians explaining the problem and telling them that the optics were not as perfect as other binoculars that i have.
2 moths later the binoculars arrived back and my surprise when i check them was HUGE because they dint make anything, the play in the diopter setting was the same.
The only thing that they do was remove the lens caps and put the binocular in a different plastic bag.
The binoculars are back to the maintenance facilities of course but i don't have ANY HOPE to be fixed as it should be, binocular are like cars a faulty unit from factory is very very difficult to be fixed.
When i send and e mail with my problem directly to Leica in Weztlar first answer was that the binocular has to be sent back to Portugal, after my complain telling them that since January i used the binocular just a couple of months and since them the rest of the time is traveling up and down to be fixed so i request another unit to replace it.
The only answer was the silent.
I Do a lot of photography at hight level and i already have more than 15TH leica products register by me in the Leica Owner area, the Noctivid are Peanuts as any Leica Lens can be from the same price up to 5 times the price of the NV.
I transfer also this information to the Guy of leica telling him that i already know the products of the factory very well and my complaints has a solid Base but not reply is the answer.
Thanks LEICA for this Nightmare.