milvusmilvus
Well-known member
Following this thread Impresive Leica service for my 18 years old Trinovid 8x20 BCA I report now the service experience with Swarovski.
My wife's binoculars developed some permanent foggin on one of the tubes after 18 years of purchase. Not long after the purchase the hinges where too loose to keep IPD, but we where a little lazy to send them for service before. Recently we decided that it was time to do it. We headed to our dealer, Óptica Roma in Madrid, to send them for service to Swarovski. In more or less four weeks they where back in the shop. Both tubes seems to be cleaned, the plastic cover on the bridge replaced and also both eyecups are new.
So excellence service from Swarovski. Binos are ready for another eighteen years of use!
Rergards!
My wife's binoculars developed some permanent foggin on one of the tubes after 18 years of purchase. Not long after the purchase the hinges where too loose to keep IPD, but we where a little lazy to send them for service before. Recently we decided that it was time to do it. We headed to our dealer, Óptica Roma in Madrid, to send them for service to Swarovski. In more or less four weeks they where back in the shop. Both tubes seems to be cleaned, the plastic cover on the bridge replaced and also both eyecups are new.
So excellence service from Swarovski. Binos are ready for another eighteen years of use!
Rergards!
