Zeiss FL 10x32 question! (1 Viewer)

[master5]

Hello! Tell me, please, I have a Zeiss FL 10x32, manufactured in 2012... There are stains in the right channel in the form of frozen condensate, possibly due to a fall... Does it make sense to send it to Germany for repair and the cost of repair is high?

 

[Troubador]

First I would give your FL a week or so to recover to room temperature and see if the condensate leaves a deposit.
If it does do this and it interferes with the view I would contact Zeiss Wetzlar Customer Service at service.sportsoptics @ZEISS .com and send a photo to ask them your question. My feeling is that they will service the binoculars free of charge but I cannot speak for Zeiss.

Good luck.

Lee

 

[Foss]

The waterproofing system has allowed moisture to enter. Send them in ASAP. You might be very close to the end of the warranty period.

 

[master5]

Thank you very much!

 

[Thotmosis]

And please keep us updated

 

[Mark9473]

I'm not sure what we're seeing. It reminds me of separation between two cemented elements.

 

[Bird_watcher123]

is there any impact damage to them, visibly ?

 

[master5]

He came to me like this! Most likely there was a blow in this area and the polycarbonate case could not stand it!

 

[Bird_watcher123]

He came to me like this! Most likely there was a blow in this area and the polycarbonate case could not stand it!

that's unfortunate, there will more than likely be a charge for that, had a similar issue and it turned out to be about $300 usd for the repair.

 

[master5]

that's unfortunate, there will more than likely be a charge for that, had a similar issue and it turned out to be about $300 usd for the repair.

Thank you

 

[Thotmosis]

Hello! Tell me, please, I have a Zeiss FL 10x32, manufactured in 2012... There are stains in the right channel in the form of frozen condensate, possibly due to a fall... Does it make sense to send it to Germany for repair and the cost of repair is high?

Any new developments concerning your Zeiss FL 10x32 master5?

 

[master5]

Any new developments concerning your Zeiss FL 10x32 master5?

only expensive repairs 10x32, in this case the warranty does not apply!