Yeah its nice some folk can still repair old things...the zeiss binos were my late fathers, he had them nearly all my life, poor communication from the repair guy, has lead to this thread. I cant help that and potentially neither can he...but i dont run a business saying i can repair binoculars.I run a roofing company and we make sure we contact our customers.
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East Coast Binocular Repairs (1 Viewer)
- Thread starter Keith424
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Did it get a result
Andy Adcock
Worst person on Birdforum
Probably, if you mean he'll never work for you again.
Its not up to you decide...how much pactience is needed
I would not ask him again...he has allready spoiled the customer experience
Andy Adcock
Worst person on Birdforum
If I were him, I'd send them back to you in pieces.
Maybe he will....but then i will put him in pieces
Wow... what a thing to say... sometimes jobs take longer than expected, being in the roofing trade I bet you already know that.
Communication mix ups can also happen, I suppose it's just one of those things.
Gary is a top bloke, he's helped me out with some new eyecups for my Zeiss FL 7x42 at no cost to myself, he even covered the postage, help like that for a complete stranger is very rare in this day and age.
When the binos are completed and returned I'm quite sure you'll be very happy with them.
Andy Adcock
Worst person on Birdforum
The optics forum is notoriously rowdy, you know I'm the only bad apple in RF
You never know who you're dealing with.... I wonder if Gary is a cage fighter..... just sayin😅
Andy Adcock
Worst person on Birdforum
I've got a mate who was a cage fighter and former pro boxer, he's now overweight at 140kgs but he's still formidable. He opened his mouth to the wrong bloke in Penang and he got battered and dragged all over the island, in front of his wife!
4 The Birds1
Well-known member
@ Keith424
Looks like you have been given a perfectly reasonable explanation of what occurred.
An appropriate response on your part could have been something like:
"Thank you for giving an update. I am sorry about taking this to a public forum, I was getting a bit anxious when I could not get through to you via phone this morning."
Instead you are posting threats....
The mind boggles.
Looks like you have been given a perfectly reasonable explanation of what occurred.
An appropriate response on your part could have been something like:
"Thank you for giving an update. I am sorry about taking this to a public forum, I was getting a bit anxious when I could not get through to you via phone this morning."
Instead you are posting threats....
The mind boggles.
Andy Adcock
Worst person on Birdforum
Wouldn't be surprised if a certain pair of 'bins' got 'lost in the post'.
4 The Birds1
Well-known member
That might be your way of dealing with an unpleasant customer.
I would expect Keith's binoculars to arrive safely with all repairs carried out professionally.
I have never done business with East Coast Binoculars, but I have been on the binocular forum long enough to see plenty of positive feedback for ECB. In fact I cannot recall reading any negative feedback.
Andy Adcock
Worst person on Birdforum
That was tongue in cheek which I think most people would have understood.....................
tenex
reality-based
And one should not count this sort of thing.
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